Reference

mitra77 Legal terms for your Indonesia account

Our Legal page brings account terms, data choices, cookie use and contact steps into one place before you open an account.

Account accessData choicesLocal-law wordingPolicy contacts
mitra77 mitra77 Legal terms for your Indonesia account
POLICY CONTACTS

Three policy contact routes for your account

A clear contact route matters when a Legal question affects your account or payment record. We separate access questions from wallet-status questions and data requests, so your message reaches the right policy…

Account access Ask us to clarify phone verification, account restrictions or local-law wording through the account support contact. Include the affected step and your registered phone reference, without sharing your password.
Payment records For DANA, OVO, GoPay, QRIS or bank-transfer records, send the receipt reference and date through the payment support path. We use those details to locate the relevant account event.
Data requests Use the policy contact route to request a copy, correction or removal review for eligible account data. We may ask for phone verification before changing details linked to your account.
DATA PRACTICES

How we handle data and account security

Our Legal process is designed around traceable account actions rather than broad data collection.

Data handling

We handle account details, phone verification results and payment references for access checks, transaction matching and policy support. We do not need your wallet password to investigate a DANA or QRIS receipt.

Cookie choices

Cookies may support the Legal page, account session and policy preferences on your device. You can ask our policy contact how a cookie choice affects your current browser session.

Account security

Phone verification helps connect account access with the registered number. Keep your password private, sign out on shared devices and contact us if an unfamiliar access step appears.

Data retention

We retain account and transaction records for the periods required to operate the account, resolve disputes and meet applicable obligations. Ask through the policy contact for the relevant record category.

Correction requests

If your registered phone detail or account record is wrong, send a correction request through support. We may verify ownership before editing information tied to your account.

Policy changes

When Legal wording changes, we present the updated text through the policy page. Check the page before using your account, particularly after a device, location or payment-route change.

Legal answers for mitra77 account searches

These Legal answers cover the questions we expect you to ask before opening an account or requesting a change. They focus on access, data, cookies, payment records and contact steps for Indonesia. If your situation is not covered, use the policy contact route and include only the details needed to identify the request.

The Legal page covers account access, phone verification, data handling, cookies, retention, payment records, policy changes and contact routes. Eligibility depends on local law, so read the wording for your location.

Yes. Legal explains that phone verification comes before account access and describes the conditions connected with your registered account. Where local law permits, follow the stated account steps before entering the lobby.

Legal treats DANA, OVO, GoPay and QRIS references as transaction context. We use a receipt reference, date and account details to investigate a matching record without requesting your wallet password.

You can send a correction request through the policy contact route. Describe the inaccurate field and provide the registered phone reference; we may verify account ownership before making a change.

The Legal page explains cookies used for policy preferences, account sessions and page operation. If you need help with a browser choice, contact us with your device and the affected session.

Retention depends on the record category and applicable obligations. Account and payment records may be kept for access checks, dispute handling and policy support; ask us about a specific record type.

Use the account support contact and describe the restriction, location wording or verification step shown to you. Do not send a password, and remember that access depends on local law.